These Terms and Conditions (“Terms”) govern your access to and use of the website www.ishoku.in (the “Website”) and the purchase and use of products sold under the brand name Ishoku.

By accessing, browsing, or using this Website, or by placing an order with Ishoku, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this website.

1. Definition of Ishoku

For the purpose of these Terms:

“Ishoku” means Integral Wellness Private Limited, a company registered under the Companies Act, 2013, having its registered office at:

TOWER 8/405, Exotica Dreamville, Gaur City 2 Road, Sector 16C, Greater Noida, Gautambuddha Nagar, Uttar Pradesh – 201308, India,

and engaged in the business of trading under the brand name Ishoku, as well as any other products launched by Ishoku from time to time.

2. Use of the Website

You agree that:

• You are at least 18 years of age or accessing the Website under the supervision of a parent/guardian.
• You will use the Website only for lawful purposes.
• You will not engage in any activity that disrupts or interferes with the functioning of the Website.
• You will not attempt to gain unauthorized access to any part of the Website.

Ishoku reserves the right to restrict, suspend, or terminate your access to the Website at its sole discretion, without prior notice, if you violate these Terms.

3. Products and Description

• Ishoku makes reasonable efforts to ensure that product descriptions, images, and pricing on the Website are accurate.
• However, slight variations in color, texture, packaging, or appearance may occur due to photography, display settings, or product updates.
• Ishoku reserves the right to modify, discontinue, or update any product at any time without prior notice.

4. Orders and Acceptance

• Placing an order on the Website does not guarantee acceptance.
• Ishoku reserves the right to accept or reject any order for any reason, including but not limited to:
  • Product unavailability
  • Pricing or description errors
  • Suspected fraudulent activity
  • Shipping limitations

If your order is rejected after payment, you will receive a full refund.

5. Pricing and Payment

• All prices are displayed in Indian Rupees (INR), unless stated otherwise.
• Prices are subject to change without prior notice.
• Applicable taxes, shipping, and handling charges will be displayed at checkout.
• You agree to provide accurate and complete payment information.

Ishoku is not responsible for any additional bank charges, currency conversion fees, or payment gateway issues.

6. Shipping and Delivery

• Delivery timelines provided are estimates and not guaranteed.
• Ishoku is not responsible for delays caused by courier partners, weather conditions, government restrictions, or unforeseen circumstances.
• Risk of loss or damage to products passes to you upon delivery.

For detailed shipping policies, please refer to our Shipping Policy.

7. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our separate Return and Refund Policy.

By using this Website, you acknowledge that you have read and agreed to the Return and Refund Policy.

8. Intellectual Property Rights

All content on this Website, including but not limited to:

• Trademarks (Ishoku)
• Logos
• Images
• Text
• Product descriptions
• Graphics
• Videos

are owned by or licensed to Ishoku and are protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content from this Website without prior written permission from Ishoku.

9. User Content and Reviews

If you submit reviews, comments, or feedback on the Website:

• You grant Ishoku a non-exclusive, royalty-free, perpetual right to use, modify, and display such content.
• You agree that your content will not be defamatory, offensive, or unlawful.
• Ishoku reserves the right to remove any user content at its discretion.

10. Limitation of Liability

To the fullest extent permitted by law, Ishoku shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or business
• Technical failures or website downtime
• Delays in delivery beyond reasonable control

Your sole remedy for dissatisfaction with any product is to return it in accordance with our Return Policy.

11. Disclaimer

• Ishoku products are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated.
• Information provided on the Website is for general informational purposes only and should not replace professional medical advice.

12. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, store, and use your personal data.

By using this Website, you agree to our Privacy Policy.

13. Third-Party Links

The Website may contain links to third-party websites. Ishoku is not responsible for:

• Their content
• Their privacy practices
• Any damages arising from their use

Accessing such links is at your own risk.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Gautam Buddh Nagar, Uttar Pradesh, India.

15. Changes to These Terms

Ishoku reserves the right to modify or update these Terms at any time without prior notice.

Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

16. Contact Information

For any questions regarding these Terms, you may contact us at:

Integral Wellness Private Limited (Ishoku) TOWER 8/405, Exotica Dreamville, Gaur City 2 Road, Sector 16C, Greater Noida, Gautambuddha Nagar, Uttar Pradesh – 201308, India

Email: care@ishoku.in Phone: +91 92894 23006

End of Terms and Conditions